{"id":6129,"date":"2026-05-08T09:41:15","date_gmt":"2026-04-17T15:31:36","guid":{"rendered":"https:\/\/www.apeldoorn.nl\/college-van-b-en-w\/bestuurlijke-themas\/met-onduidelijke-taal\/"},"modified":"2026-07-02T13:51:52","modified_gmt":"2026-07-02T11:51:52","slug":"met-onduidelijke-taal","status":"publish","type":"page","link":"https:\/\/www.apeldoorn.nl\/en\/college-van-b-en-w\/bestuurlijke-themas\/meld-onduidelijke-taal","title":{"rendered":"Report unclear language"},"content":{"rendered":"<div data-acfblock=\"YT-video\" class=\"section  editor section--green-lighter advgb-dyn-d41d8cd9\">\r\n\t\t<div class=\"container\">\r\n\t\t\t<div class=\"row justify-content-center editor__wide-image editor__wide-image--video elementOnTop\">\r\n\t\t\t\t<div class=\"col-12 col-lg-10'\">\r\n\t\t\t\t\t<div class=\"editor__video\">\r\n\t\t\t\t\t\t<div class=\"editor__video-container\">\r\n\t\t\t\t\t\t\t<div class=\"editor__video-player\">\r\n\t\t\t\t\t\t\t\t<div class=\"cookieconsent-optout-marketing\">\t\t\t\t\t\t\t\t\t<p>To watch this YouTube video, you must accept the marketing cookies.<\/p>\t\t\t\t\t\t\t\t\t<p><a href=\"javascript:Cookiebot.renew()\">Change your cookie settings<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\t\t\t\t\t\t\t\t<iframe loading=\"lazy\" width=\"560\" height=\"315\" src=\"https:\/\/www.youtube.com\/embed\/04BLrvezXjk?enablejsapi=1&#038;modestbranding=1&#038;disablekb=1&#038;rel=0\" title=\"\" frameborder=\"0\" allow=\"accelerometer; autoplay; clipboard-write; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen=\"allowfullscreen\"><\/iframe>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<p class=\"editor__caption\">A letter written in unclear language \u2013 what do you think of that? We asked the residents of Apeldoorn.<\/p>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n\n\n<div data-acfblock=\"Tekst\" class=\"section a section--green-lighter e-tekst\">\r\n\t<div class=\"container\">\r\n\t\t<div class=\"row justify-content-center elementOnTop\">\r\n\t\t\t<div class=\"col article-content__content-custom-1220 editor elementOnTop\">\r\n\t\t\t\t<h2>How can you let us know?<\/h2>\r\n<ul>\n<li>Please tick the parts of the letter that you do not understand.<\/li>\n<li>Write \u201cPlain Language\u201d on the letter or envelope.<\/li>\n<li>If you would like us to get back to you, we will need your details. Please include your name and telephone number (or address or email address) on the letter.<\/li>\n<\/ul>\n<h3>Where can you hand in the letter?<\/h3>\n<ul>\n<li>There is a postbox at the front and back of the town hall where you can post the letter.<\/li>\n<li>You can also email a photo or a copy of the letter to <a href=\"mailto:duidelijk@apeldoorn.nl\">duidelijk@apeldoorn.nl<\/a>.<\/li>\n<li>You can put the letter in an envelope and return it free of charge by writing this address and the freepost number on the envelope:<br \/>Municipality of Apeldoorn<br \/>Clear Language<br \/>Freepost 56<br \/>7300 WB  Apeldoorn<\/li>\n<\/ul>\n<h3>So what happens to it then?<\/h3>\n<p>We will get in touch with our colleague who wrote the letter. We will then work together to improve it. If you have included your contact details on the letter, we will also get in touch with you.<\/p>\n<h3>\u2018Clear\u2019 is not the same as whether you agree with it<\/h3>\n<p>Sometimes you simply disagree with the letter. In other words, you find the letter quite clear, but you wish to respond to its content. In that case, it is best to contact the author of the letter. The author\u2019s name is given at the bottom of the letter.<\/p>\n\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Letters from your own local council that you don\u2019t understand. That must be very frustrating. Many people in Apeldoorn feel the same way\u2026<\/p>","protected":false},"author":13,"featured_media":10965,"parent":3418,"menu_order":1,"comment_status":"closed","ping_status":"closed","template":"bestuur-project","meta":{"_acf_changed":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","ep_exclude_from_search":false,"footnotes":""},"categories":[],"tags":[],"folder":[],"class_list":["post-6129","page","type-page","status-publish","has-post-thumbnail","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.1) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Meld onduidelijke taal | Gemeente Apeldoorn<\/title>\n<meta name=\"description\" content=\"Komt u onduidelijke taal tegen in brieven van de gemeente Apeldoorn? 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