{"id":4669,"date":"2026-03-26T14:50:40","date_gmt":"2026-03-26T13:50:40","guid":{"rendered":"https:\/\/www.apeldoorn.nl\/regelen-en-weten\/zorg-en-ondersteuning\/hulp-en-meldpunten\/meldpunt-sociaal-als-u-zelf-vastloopt-of-een-situatie-niet-vertrouwt\/"},"modified":"2026-06-30T13:51:23","modified_gmt":"2026-06-30T11:51:23","slug":"meldpunt-sociaal-als-u-zelf-vastloopt-of-een-situatie-niet-vertrouwt","status":"publish","type":"page","link":"https:\/\/www.apeldoorn.nl\/fr\/regelen-en-weten\/zorg-en-ondersteuning\/hulp-en-meldpunten\/meldpunt-sociaal-als-u-zelf-vastloopt-of-een-situatie-niet-vertrouwt","title":{"rendered":"Point de contact social"},"content":{"rendered":"<div data-acfblock=\"Uitklapper-1\" class=\"section section--grey\">\r\n\t<div class=\"container\">\r\n\t\t<div class=\"row justify-content-center\">\r\n\t\t\t<div class=\"col editor  elementOnTop\">\r\n\t\t\t\t<div class=\"accordion\" id=\"accordion1\">\r\n\t\t\t<div class=\"accordion-item\">\n\t\t\t  <h2 class=\"accordion-header\" id=\"heading-u1-i1\">\n\t\t\t\t<button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-u1-i1\" aria-expanded=\"false\" aria-controls=\"collapse-u1-i1\">\n\t\t\t\t  <span class=\"accordion-toggle\"><\/span>Quand nous contacter ?\t\t\t\t<\/button>\n\t\t\t  <\/h2>\n\t\t\t  <div id=\"collapse-u1-i1\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-u1-i1\">\n\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t  <p>Vous pouvez nous contacter si :<\/p>\n<ul>\n<li>vous vous retrouvez confront\u00e9 \u00e0 des r\u00e8gles ou des proc\u00e9dures complexes en mati\u00e8re de soins, de revenus ou d'aide sociale<\/li>\n<li>si vous ne parvenez pas \u00e0 trouver une solution avec un professionnel de sant\u00e9 ou un agent municipal<\/li>\n<li>si vous vous inqui\u00e9tez pour vous-m\u00eame ou pour quelqu\u2019un d\u2019autre<\/li>\n<li>si vous avez l'impression que quelque chose ne va pas<\/li>\n<\/ul>\n<p>Vous h\u00e9sitez ? N'h\u00e9sitez pas \u00e0 nous contacter. Nous serons ravis de vous aider \u00e0 trouver une solution.<\/p>\n<p><strong>\u00a0<\/strong><\/p>\n\t\t\t\t<\/div>\n\t\t\t  <\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t  <h2 class=\"accordion-header\" id=\"heading-u1-i2\">\n\t\t\t\t<button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-u1-i2\" aria-expanded=\"false\" aria-controls=\"collapse-u1-i2\">\n\t\t\t\t  <span class=\"accordion-toggle\"><\/span>Vous vous posez des questions sur les soins de sant\u00e9 ?\t\t\t\t<\/button>\n\t\t\t  <\/h2>\n\t\t\t  <div id=\"collapse-u1-i2\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-u1-i2\">\n\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t  <p>Vous-m\u00eame ou l'un de vos proches b\u00e9n\u00e9ficiez-vous de soins et avez-vous des doutes \u00e0 ce sujet ? Par exemple, parce que la qualit\u00e9 des soins n'est pas satisfaisante ou parce que les r\u00e8gles ne sont pas respect\u00e9es ?<\/p>\n<p>Signalez-le au \u00ab Meldpunt Sociaal \u00bb. Vous pouvez \u00e9galement faire un signalement anonyme. Nous \u00e9couterons votre r\u00e9cit et discuterons avec vous de la meilleure marche \u00e0 suivre.<\/p>\n\t\t\t\t<\/div>\n\t\t\t  <\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t  <h2 class=\"accordion-header\" id=\"heading-u1-i3\">\n\t\t\t\t<button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-u1-i3\" aria-expanded=\"false\" aria-controls=\"collapse-u1-i3\">\n\t\t\t\t  <span class=\"accordion-toggle\"><\/span>Nous contacter\t\t\t\t<\/button>\n\t\t\t  <\/h2>\n\t\t\t  <div id=\"collapse-u1-i3\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-u1-i3\">\n\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t  <p>Vous pouvez contacter le Service d'aide sociale par :<\/p>\n<ul>\n<li>e-mail : <a href=\"mailto:meldpuntsociaal@apeldoorn.nl\">meldpuntsociaal@apeldoorn.nl<\/a><\/li>\n<li>t\u00e9l\u00e9phone : 14 055 (demandez le service d'assistance sociale)<\/li>\n<\/ul>\n\t\t\t\t<\/div>\n\t\t\t  <\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t  <h2 class=\"accordion-header\" id=\"heading-u1-i4\">\n\t\t\t\t<button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-u1-i4\" aria-expanded=\"false\" aria-controls=\"collapse-u1-i4\">\n\t\t\t\t  <span class=\"accordion-toggle\"><\/span>Que devient votre signalement ?\t\t\t\t<\/button>\n\t\t\t  <\/h2>\n\t\t\t  <div id=\"collapse-u1-i4\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-u1-i4\">\n\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t  <p>Une fois votre signalement re\u00e7u, nous examinons ce qu'il convient de faire. Parfois, nous vous aidons imm\u00e9diatement. Parfois, nous \u00e9tudions la situation ou nous la transmettons \u00e0 l'organisme comp\u00e9tent.<br \/>\nVous souhaitez savoir comment la commune contr\u00f4le les soins et ce qu'il advient des signalements ? Pour en savoir plus, consultez la page consacr\u00e9e \u00e0 <a href=\"https:\/\/www.apeldoorn.nl\/regelen-en-weten\/zorg-en-ondersteuning\/wmo\/toezicht-op-zorg\/\">surveillance des soins<\/a>.<\/p>\n\t\t\t\t<\/div>\n\t\t\t  <\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t<div class=\"accordion-item\">\n\t\t\t  <h2 class=\"accordion-header\" id=\"heading-u1-i5\">\n\t\t\t\t<button class=\"accordion-button collapsed\" type=\"button\" data-bs-toggle=\"collapse\" data-bs-target=\"#collapse-u1-i5\" aria-expanded=\"false\" aria-controls=\"collapse-u1-i5\">\n\t\t\t\t  <span class=\"accordion-toggle\"><\/span>Signaler un crime de mani\u00e8re anonyme\t\t\t\t<\/button>\n\t\t\t  <\/h2>\n\t\t\t  <div id=\"collapse-u1-i5\" class=\"accordion-collapse collapse\" aria-labelledby=\"heading-u1-i5\">\n\t\t\t\t<div class=\"accordion-body\">\n\t\t\t\t  <p>Vous pr\u00e9f\u00e9rez partager votre signalement avec une autre organisation ? Dans ce cas, transmettez-le via\u00a0<a class=\"external\" href=\"https:\/\/www.meldmisdaadanoniem.nl\/\">Signaler un crime de mani\u00e8re anonyme<\/a>. Comme son nom l'indique, les signalements adress\u00e9s \u00e0 \u00ab Meld Misdaad Anoniem \u00bb sont toujours trait\u00e9s de mani\u00e8re anonyme et transmis de mani\u00e8re anonyme au service comp\u00e9tent.<\/p>\n<p>&nbsp;<\/p>\n\t\t\t\t<\/div>\n\t\t\t  <\/div>\n\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Point de contact pour signaler toute pr\u00e9occupation relative \u00e0 la s\u00e9curit\u00e9, au bien-\u00eatre ou \u00e0 des comportements inappropri\u00e9s.<\/p>","protected":false},"author":13,"featured_media":0,"parent":4661,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"wp-custom-template-product","meta":{"_acf_changed":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","ep_exclude_from_search":false,"footnotes":""},"categories":[],"tags":[],"folder":[],"class_list":["post-4669","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.8 (Yoast SEO v28.8) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Meldpunt Sociaal Apeldoorn | Gemeente Apeldoorn<\/title>\n<meta name=\"description\" content=\"Loopt u vast in regels rond zorg of ondersteuning? 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