{"id":12953,"date":"2026-05-11T15:23:25","date_gmt":"2026-05-11T15:32:58","guid":{"rendered":"https:\/\/www.apeldoorn.nl\/bestuur-organisatie\/commissies-en-adviesorganen\/adviesraad-sociaal-domein\/signaleringsbrief-over-taalgebruik-in-brieven-van-de-gemeente\/"},"modified":"2026-07-02T13:15:35","modified_gmt":"2026-07-02T11:15:35","slug":"signaleringsbrief-over-taalgebruik-in-brieven-van-de-gemeente","status":"publish","type":"page","link":"https:\/\/www.apeldoorn.nl\/tr\/commissies-en-adviesorganen\/adviesraad-sociaal-domein\/signaleringsbrief-over-taalgebruik-in-brieven-van-de-gemeente","title":{"rendered":"Belediyenin mektuplar\u0131nda dil kullan\u0131m\u0131 hakk\u0131nda bilgilendirme mektubu"},"content":{"rendered":"<div data-acfblock=\"Tekst\" class=\"section a section--green-lighter e-tekst\">\r\n\t<div class=\"container\">\r\n\t\t<div class=\"row justify-content-center elementOnTop\">\r\n\t\t\t<div class=\"col article-content__content-custom-1220 editor elementOnTop\">\r\n<p>\u0130dari Sekreterlik Posta Kutusu 9033<\/p>\n<p>7300 ES Apeldoorn<\/p>\n<p>Kime: \u0130leti\u015fim B\u00f6l\u00fcm Ba\u015fkan\u0131 Michiel Haighton T: 06-28314935<\/p>\n<p>E: adviesraadsociaaldomein@apeldoorn.nl<\/p>\n<p>Tarih: 9 May\u0131s 2022<\/p>\n<p>CC: Christine Mallon, Anne Klerks<\/p>\n<p>\u00dcr\u00fcn kodumuz: ASDA 2022-03<\/p>\n<p>Konu: Belediye mektuplar\u0131nda dil kullan\u0131m\u0131 hakk\u0131nda bilgilendirme mektubu<\/p>\n<p>Say\u0131n Haighton,<\/p>\n<h2>Sosyal Alan Dan\u0131\u015fma Kurulu bu mektubu neden yaz\u0131yor?<\/h2>\n<p>Apeldoorn Belediyesi\u2019nin mektuplar\u0131nda a\u00e7\u0131k ve anla\u015f\u0131l\u0131r bir dil kullan\u0131lmas\u0131 gerekiyor. Bu konuda zaten bir ad\u0131m att\u0131n\u0131z, ancak daha da iyile\u015ftirilebilir.<\/p>\n<p>Mesaj\u0131n\u0131z\u0131 nas\u0131l aktar\u0131yorsunuz? Kendinizi okuyucunun yerine koyun.<\/p>\n<p>Bu mektupta bir \u00f6rnek vermek istiyoruz.<\/p>\n<p>Bu nedenle, A2 dil seviyesine uygun k\u0131sa c\u00fcmleler kulland\u0131k.<\/p>\n<p>Ve kelimeleri se\u00e7ti\u00a0<strong>bu basit<\/strong>,\u00a0<strong>a\u00e7\u0131k\u00e7a\u00a0<\/strong>ve\u00a0<strong>anla\u015f\u0131l\u0131r<\/strong><\/p>\n<p>olmak.<\/p>\n<p>Sakinler ve kurulu\u015flarla g\u00f6r\u00fc\u015fmeler yap\u0131yoruz. Sakinler bize mektup yazman\u0131n zor oldu\u011funu s\u00f6yl\u00fcyorlar.<\/p>\n<p>Sosyal Alan Dan\u0131\u015fma Kurulu\u2019nun baz\u0131 \u00fcyeleri ayn\u0131 zamanda sosyal hizmet uzman\u0131d\u0131r. Onlar da sosyal hizmet uzman\u0131 olarak \u00e7al\u0131\u015ft\u0131klar\u0131 s\u0131rada bu durumu bizzat ya\u015f\u0131yorlar.<\/p>\n<h2>Kimden bahsediyoruz?<\/h2>\n<p>S\u00f6z konusu olan, okuryazarl\u0131k d\u00fczeyi d\u00fc\u015f\u00fck 2,5 milyon Hollandal\u0131.<\/p>\n<p>Bunlar\u0131n 1 milyonu hafif zihinsel engelli (LVB) ki\u015filerdir. Apeldoorn\u2019da okuryazarl\u0131k d\u00fczeyi d\u00fc\u015f\u00fck olanlar\u0131n n\u00fcfusa oran\u0131 11%\u2019dir.<\/p>\n<p>\u00dclke genelinde okuryazarl\u0131k d\u00fczeyi ortalamas\u0131 12%'dir.<\/p>\n<p>Disleksi olan ki\u015filer i\u00e7in de mektuplar\u0131 anlamak zordur. Yurtta\u015fl\u0131k s\u00fcrecindekiler de genellikle bu konuda zorluk \u00e7ekerler.<\/p>\n<h2>Sorun nedir?<\/h2>\n<p>Hollandal\u0131lar\u0131n 20%'si okumakta zorluk \u00e7ekiyor. Bu, kat\u0131l\u0131m sa\u011flayamayan \u00e7ok say\u0131da ki\u015fi anlam\u0131na geliyor.<\/p>\n<p>Bu grup, yaln\u0131zca A2 d\u00fczeyindeki metinleri anlayabilmektedir.<\/p>\n<p>Ne yaz\u0131k ki, dil seviyesi B1 d\u00fczeyinde yaz\u0131lm\u0131\u015f mektuplar ve formlar al\u0131yorlar.<\/p>\n<p>Bu grup sakinler, anlamad\u0131klar\u0131 mektuplara genellikle ge\u00e7 tepki veriyorlar.<\/p>\n<p>Bu nedenle bazen faturalar\u0131n\u0131 ge\u00e7 \u00f6d\u00fcyorlar. Ya da hangi haklara sahip olduklar\u0131n\u0131 yeterince bilmiyorlar.<\/p>\n<p>Mektuplar\u0131n\u0131 anlayabilmek i\u00e7in bazen yard\u0131m isterler. Ancak \u00e7o\u011fu zaman utand\u0131klar\u0131 i\u00e7in yard\u0131m istemezler.<\/p>\n<h2>Bunun sonu\u00e7lar\u0131 nelerdir?<\/h2>\n<p>Bir mektubu anlamamak ciddi sonu\u00e7lar do\u011furabilir. Okuma yazma becerisi zay\u0131f olan bir\u00e7ok ki\u015fi mektuplar\u0131n\u0131 \u00e7ekmeceye koyar. Randevular\u0131na gelmezler.<\/p>\n<p>Kolayca bor\u00e7 biriktirirler.<\/p>\n<p>Bor\u00e7 dan\u0131\u015fmanl\u0131\u011f\u0131 hizmeti alan ki\u015filerin yar\u0131s\u0131 okuma yazma becerisi d\u00fc\u015f\u00fck ki\u015filerdir.<\/p>\n<p>Okuma yazma becerisi yetersiz 100.000 ki\u015fi yoksulluk i\u00e7inde ya\u015f\u0131yor.<\/p>\n<p>Bu ki\u015filer, di\u011fer Hollandal\u0131lar\u0131n iki kat\u0131 s\u0131kl\u0131kla yoksulluk i\u00e7inde ya\u015f\u0131yor. Bor\u00e7 dan\u0131\u015fmanl\u0131\u011f\u0131 alan ki\u015filerin %\u2019si zihinsel engelli.<\/p>\n<h2>Apeldoorn Belediyesi'nden gelen mektuplar<\/h2>\n<p>Belirsiz bir dil kullan\u0131m\u0131n\u0131 bildirip ard\u0131ndan web sitesinin ba\u011flant\u0131s\u0131n\u0131 ekleyin. Yaln\u0131zca okuma yazma becerisi d\u00fc\u015f\u00fck olanlar de\u011fil, pek \u00e7ok vatanda\u015f bu dijital becerilere sahip de\u011fildir.<\/p>\n<h2>\u201c\u015eehrin Dili\u201d hen\u00fcz bir \u00e7\u00f6z\u00fcm de\u011fil<\/h2>\n<p>Mektuplar\u0131 daha anla\u015f\u0131l\u0131r hale getirmek istedi\u011finizi biliyoruz. B1 dil seviyesinde mektuplar yazmak istiyorsunuz.<\/p>\n<p>Ne yaz\u0131k ki, pek \u00e7ok ki\u015fi o zaman bile g\u00f6nderinizi anlam\u0131yor.<\/p>\n<h2>\u00c7\u00f6z\u00fcm nedir?<\/h2>\n<p>Samimi, gayri resmi ve g\u00fcnl\u00fck dilde yaz\u0131n. Dikkatle dinleyin: okuryazarl\u0131k d\u00fczeyi d\u00fc\u015f\u00fck ki\u015filer olaylar\u0131 nas\u0131l ifade ediyor? Hangi kelimeleri kullan\u0131yorlar?<\/p>\n<p>A2 dil seviyesinde mektuplar yaz\u0131n.<\/p>\n<p>Bu konuda, okuma yazma becerisi d\u00fc\u015f\u00fck ki\u015filerin \u00e7\u0131karlar\u0131n\u0131 savunan dernek ABC\u2019nin yaz\u0131m k\u0131lavuzunu okuyun.<\/p>\n<p>Okuma ve Yazma Vakf\u0131, \u00f6nemli bir kaynak.<\/p>\n<h2>Tavsiye<\/h2>\n<p><strong>Basit ve anla\u015f\u0131l\u0131r bir \u00fcslup, \u201cJip ve Janneke dili\u201d midir?<\/strong><\/p>\n<p>Hay\u0131r, kesinlikle hay\u0131r.<\/p>\n<p>Bu, okuma yazma becerisi d\u00fc\u015f\u00fck olan ki\u015filer i\u00e7in a\u015fa\u011f\u0131lay\u0131c\u0131d\u0131r.<\/p>\n<p>Mektuba yan\u0131t vermeyen sakinlerle ileti\u015fime ge\u00e7in. Dil panelleri olu\u015fturun, sakinleri aray\u0131n.<\/p>\n<p>Okuryazarl\u0131k d\u00fczeyinin d\u00fc\u015f\u00fck oldu\u011fu ki\u015filer i\u00e7in bir dan\u0131\u015fma merkezi kurun. Akl\u0131m\u0131za gelen \u00f6rnekler:<\/p>\n<ul>\n<li>Wmo Dan\u0131\u015fma Masas\u0131;<\/li>\n<li>Bulu\u015fma Noktalar\u0131;<\/li>\n<li>\u00c7al\u0131\u015fma ve Gelir Ekibi<\/li>\n<\/ul>\n<h2>Konu\u015fmaya devam edelim mi?<\/h2>\n<p>Mektubumuzla ilgili ba\u015fka sorular\u0131n\u0131z var m\u0131? Varsa, l\u00fctfen bize bildirin.<\/p>\n<p>Sayg\u0131lar\u0131mla,<\/p>\n<p>Hans Wesselink<\/p>\n<p>Apeldoorn Sosyal Alan Dan\u0131\u015fma Kurulu Ba\u015fkan\u0131<\/p>\n\r\n\t\t\t<\/div>\r\n\t\t<\/div>\r\n\t<\/div>\r\n<\/div>","protected":false},"excerpt":{"rendered":"","protected":false},"author":3,"featured_media":0,"parent":10835,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"bestuur-standaard","meta":{"_acf_changed":false,"advgb_blocks_editor_width":"","advgb_blocks_columns_visual_guide":"","ep_exclude_from_search":false,"footnotes":""},"categories":[],"tags":[],"folder":[],"class_list":["post-12953","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.6 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Signaleringsbrief taalgebruik brieven | Gemeente Apeldoorn<\/title>\n<meta name=\"description\" content=\"De Adviesraad Apeldoorn schreef een signaleringsbrief over taalgebruik in brieven van de gemeente. 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